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Food Supply Room Clerk 12.25/hour

Essential Duties and Responsibilities:


Checks galleys as needed to ensure cart, carriers and support items are placed in the correct positions on the aircraft


Responds to customer service request from Dispatch to investigate customer complaints and service inquiries


Coordinates distribution of equipment to Unit from jet ways back to the Unit


Ensures proper inventory of equipment and support items in the meal bank rooms to supply products as needed


Checks specified flights, as designated to ensure the flights were catered on time and to specification


Maintains radio contact with Operations during the shift


Assists in gate and aircraft changes to ensure the products are transferred in a timely manner to avoid flight delays


Communicates specific flight catering deficiencies to the Unit operations to ensure these are corrected going forward



Education:


High School Diploma or GED required




Work Experience:


In-Flight catering experience is highly desired, or experience in a customer service environment



Job Skills:


Ability to work in a fast paced, deadline driven environment


Excellent time management skills required


Ability to handle multiple tasks without losing focus on priorities



Communication Skills:


Must have excellent written and oral communication skills



Certificates, Licenses and Registrations:


Valid Drivers License


Ability to pass DMV verification process


Clean driving record that does not contain moving violations, or accidents


Must maintain AOA Badge and Custom Seal



Travel:


None



Environmental Requirements:


Regularly stands, walks, bends, lifts, and moves frequently during shift


There may be physical discomfort due to temperature and noise on the AOA and aircraft


Ability to lift, pushes, pulls or maneuvers 15-25 lbs.



Demonstrated Competencies to be Successful in the Position:


Thinking - Information search and analysis, problem resolution skills


Engaging - understanding others, team leadership, developing people


Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively


Achieving - delivering business results under pressure, championing performance improvement, customer focus




Certificates, Licenses and Registrations:


Valid Drivers License


Ability to pass DMV verification process


Clean driving record that does not contain moving violations, or accidents


Must maintain AOA Badge and Custom Seal



Travel:


None



Environmental Requirements:


Regularly stands, walks, bends, lifts, and moves frequently during shift


There may be physical discomfort due to temperature and noise on the AOA and aircraft


Ability to lift, pushes, pulls or maneuvers 15-25 lbs.



Demonstrated Competencies to be Successful in the Position:


Thinking - Information search and analysis, problem resolution skills


Engaging - understanding others, team leadership, developing people


Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively


Achieving - delivering business results under pressure, championing performance improvement, customer focus




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